Privacy Policy
Effective Date: September 2, 2025
This Privacy Policy describes how BGCreate ("we", "us", or "our") collects, uses, and shares information about you when you use our AI-powered product photography service at bgcreate.ai ("Service").
Information We Collect
Information You Provide
- Account Information: When you create an account, we collect your name and email address.
- Payment Information: Payment details including billing address and credit card information are collected and processed by our payment processor, Polar.sh. We do not store your payment information.
- Images: Product images you upload to use our Service.
- Communications: Information you provide when you contact us for support.
Information Collected Automatically
We use authentication cookies through Supabase to maintain your login session. We do not collect IP addresses, browser information, device data, or any other tracking information.
How We Use Your Information
We use the information we collect to:
- Create and manage your account
- Process your payments through our payment processor
- Provide our AI background generation services
- Respond to your support requests
- Improve our Service and develop new features
- Comply with legal obligations
Image Processing and Storage
- Images you upload are stored on our secure servers via Bunny CDN
- We retain your images until you choose to delete them
- We may access images for technical support or service improvement, but only with your explicit permission
- We do not use your images for AI training or as examples without your consent
- You maintain full ownership of all images you upload
Third-Party Services
We use the following third-party services to operate BGCreate:
- Supabase: For authentication and database services
- Polar.sh: For payment processing
- Bunny CDN: For image storage and delivery
These services have their own privacy policies and we encourage you to review them.
Data Storage and Security
- Your data is stored on servers located in Europe
- We implement industry-standard security measures to protect your information
- While we do not encrypt user profile data, we do not store passwords - authentication is handled securely by Supabase
- Despite our efforts, no security measures are perfect and we cannot guarantee absolute security
Your Rights and Choices
You have the right to:
- Access: Request a copy of your personal information
- Update: Correct or update your information through your account settings at /account-settings
- Delete: Request deletion of your account and personal information
- Download: Export your data in a portable format
To exercise these rights, please contact us at support@bgcreate.ai.
Children's Privacy
Our Service is available to users of all ages. If you are under 18, please ensure you have permission from a parent or guardian before using our Service.
International Data Transfers
We operate from India and serve users globally. By using our Service, you consent to the transfer of your information to India and other countries where our service providers operate.
Data Retention
We retain your personal information for as long as your account is active. If you delete your account, we may retain certain information as required by law or for legitimate business purposes.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the effective date.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: support@bgcreate.ai